Setting Up Private Family or Staff Group Chats in Onespot

Need a way to manage private conversations between multiple parents or staff members? Onespot makes it easy to create small, selective group chats β€” perfect for split households, leadership teams, or specific staff groups β€” while keeping your home screen clean and organized.



Step-by-Step: Create Private Group Chats

πŸ”Ή Step 1: Create a New Group Chat

  1. Go to your Onespot Admin Panel.
  2. Create a New Screen β†’ Select Group Chat.
  3. Name your group clearly (e.g., Swift Family Group Chat).

πŸ”Ή Step 2: Add Specific Members

  • Manually add the users who should be part of the chat:
    • Example: Add Taylor Swift and Samuel Swift as the parents for this chat.

      Then restrict access:

    • Set to β€œOnly users in this chat have access.”
    • This ensures only selected members (and admins) can see or post in the chat.

πŸ”Ή Step 3: Repeat for Additional Groups

  • Create another group chat if needed.
    • Example:
      • Create Timberlake Family Group Chat.
      • Add Justin Timberlake, Dwayne Johnson, and Samuel Timberlake.

Each group chat is kept completely private between only its designated members and admins.


πŸ”Ή Step 4: Clean Up Your Home Screen (Optional)

Over time, if you create many private chats, it can clutter your home screen. To organize better:

  1. Create a New Screen called something like Admin Family Group Chat Directory.

    Restrict this screen to admin-only access (example: to the "App Admin" account type).

    Add Navigation Buttons on this screen that link to each private group chat:

    • Button 1 β†’ Navigate to Swift Family Group Chat
    • Button 2 β†’ Navigate to Timberlake Family Group Chat

This keeps your home screen clean, while still giving you quick access to all group chats.


πŸ”Ή Step 5: Managing & Viewing Chats

  • Once you start conversations:
    • You’ll also see all chats you’re a member of under Chats and Feeds (in the notification area).
    • You no longer need the direct group chat buttons on your home screen if you prefer using the feed view.

Admins can either:

βœ… Access chats through the admin directory portal

βœ… Or find all active chats directly under Chats and Feeds


Why Use This Feature?

Creating private family or staff chats enables secure, focused communication for unique situations β€” like split-household families, special projects, or leadership communication β€” without cluttering the main community chat spaces. It keeps your app organized, professional, and personalized. πŸ›‘οΈπŸ’¬


Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.